FAQ
Home FAQ
Q: I’m new to all of this! What do I need to know?
A: If this is your first time searching for a skilled nursing facility, there are lots of things you’ll need to know. But don’t worry! We are available to answer any of your questions. You can call us at 918.341.4365 to speak with Admissions or arrange a tour of our facility. This page contains a lot of questions and answers that will help you navigate through this process.
Q: Why do I or my loved one need to come to a Skilled Nursing Facility?
A: There are many reasons why you might need a little extra care. Following a surgery, illness or accident, you or your loved one may need to be admitted to a Skilled Nursing Facility for full-service nursing and physical therapy before you can safely return home. Usually, your doctor or hospital will recommend a short-term stay with Skilled Nursing care.
Q: What’s the difference between Skilled Nursing and Long-Term Care?
A: Skilled Nursing implies that your stay is temporary and as soon as you are strong enough to return home, you will be discharged with a continued plan of healing. Long Term Care complements those individuals who will need permanent or longer stays in a facility due to specific health needs.
Q: What kind of care does Emerald Care Center provide?
A: At our Claremore Campus, we boast two beautiful facilities ready to fulfill the needs of you or your loved one.
At Emerald Care Center of Claremore, we have a beautiful, 129 bed community featuring two wings devoted to Skilled Nursing. We have two wings devoted to Long Term Care. We also feature a secured hall for persons needing Skilled or Long Term Care with extra memory support for those residents with dementia or Alzheimer’s.
Our campus also features Memory Care Center at Emerald, which is a 60 bed memory support community for those residents needing maximum assistance with memory issues like dementia and Alzheimer’s. This facility can also assist with Skilled, Long-Term Care or Respite Care.
Q: What is Respite Care?
A: Respite Care is a very short-term stay with us, usually accessed when a care-giver needs to travel out of town, or simply needs a little break from caregiving. Short-term stays can range from a weekend to a few weeks. The admissions process for Respite Care is the same as a Skilled Nursing or Long Term Care.
Q: What areas of Oklahoma do you serve?
A: We are centrally located and are easily accessed by all areas of Green Country. Just a short drive from downtown Tulsa, we have residents from Rogers, Mayes and Tulsa Counties including: Claremore, Owasso, Pryor, Tulsa, Inola, Oologah, Collinsville, and Broken Arrow just to name a few.
Q: What insurance do you take?
A: We consider all insurance, except for Community Care which is not accepted in Rogers County. We accept both Medicare and Medicaid. We can also make arrangements for Private Pay.
Q: How do I or my loved one get admitted to our facility?
A: From a hospital or doctor’s office, please tell the case manager, social worker or doctor assigned to your care to contact our facility at 918.341.4365 and we can take it from there. Be sure to have on hand necessary documentation like social security number, insurance cards and policy numbers and any other documentation like Power of Attorney or Guardianship, if applicable.
Q: Is there a Contract?
A: Upon admittance, we will ask you to sign an agreement with the facility for care services; however, this agreement does not require you to a specific amount of time. If at any time you or your loved one wish to break the agreement and leave the facility, you may talk with the administrative officers to make discharge arrangements.
Q: How much do services cost at your facilities?
A: That is determined by a number of factors like insurance and diagnosis. Please schedule a meeting, tour or call us to discuss your individual needs today at 918.341.4365.